Pointward is a customer engagement company that has helped global brands better connect with their customers for over 40 years. In recent history, we have continued to focus our energy and investment in advancing digital marketing with the development of the Pointward Conversation Engine®. The Conversation Engine® tailors your story to the right style, voice and timing for each individual customer to drive more relevant and intimate customer conversations. Powering the digital conversation results in unprecedented ROI for our customers.
After creating 2.5 million intentional experiences with more than 151,000 global customers and an unprecedented engagement rate, we’ve learned a thing or two:
At Pointward, we embraced these learnings. Our Conversation Engine® is an intelligent platform that tailors your story to the right style, voice and timing for each individual customer to help companies connect the digital conversations customers and re-shape the online dialogue…to create intelligent conversations.
Do you need that? We think you do.
At Pointward, we think of ourselves as scientists – and artists. We’re not like the usual marketing firms, advertising agencies, consulting and technology groups. We connect brands with customers in a smart, technology-driven approach. Our team of marketing experts, conversation architects, designers and IT whizzes is ready to help shape your brand, launch your product and help you sell more – by having better online conversations with your customers.